Frequently Asked Questions
In what currency are Sundae School prices?
All are marked in US dollars (USD)
How can I update my order?
Please email us at [Threadbird email]. Our fulfillment center processes orders pretty quickly but we’ll do our best to reflect your update before it goes out!
How can I check the status of my order?
Once you put the order, you will receive a confirmation email with the tracking info. It may take up to 24 hours for tracking updates to appear but don’t worry – the goodies will soon arrive at your door.
Who can I contact for press inquiries?
Please reach us at firstname.lastname@example.org
Who can I contact for wholesale inquiries?
Please reach us at email@example.com
Who can I contact for potential career at Sundae School?
Please reach us at firstname.lastname@example.org
Honor Roller program
What is Honor Roller program?
If you’re already one of our honor rollers, high-five! Honor Roller program is a college ambassador program where we promote higher educations and scholarship. Please contact email@example.com if you’re interested to learn more.